All orders are processed within 10 business days.  

We ship all domestic orders through FedEx, USPS, and UPS

Standard shipping leaves our Nashville, TN warehouse within 10 days, and typically arrives within 3-5 business days.

Expedited orders are processed within 24 hours and typically arrive in 2-3 days via FedEx priority shipping.

Orders placed over the weekend and major holidays are fulfilled the next working business day.

We offer free standard shipping for all continental U.S. orders over $100

You can track your package by clicking “view your order” in your shipping confirmation email. It may take a day or two for your tracking information to populate. If you do not see your tracking information populated in two days please contact shopsupport@outsider.com.

We ship to Canada. These orders typically arrive within 8-10 business days from the date of shipment. There are still occasionally increased carrier delays and extended transit times due to the influx of online purchasing and shipping during COVID-19. 

If you see an error on your order confirmation after placing your order, please reach out to shopsupport@outsider.com soon as possible so we can rectify the situation. We will do our best to update the information before your package makes it out the door but we do fulfill orders as quickly as possible and cannot guarantee that we’ll be able to stop your package before it is shipped.

If you receive a damaged, defective or incorrect item, please reach out to us at shopsupport@outsider.com  with a photo of the damaged or defective item and describe what the damage is. Please also provide your order number in the email. We’ll make it right! 

If you see an error on your order confirmation after placing your order, please reach out to shopsupport@outsider.com as soon as possible so we can rectify the situation. We will do our best to update the information before your package makes it out the door but we do fulfill orders as quickly as possible and cannot guarantee that we’ll be able to stop your package before it is shipped.

 

If your package is lost, please take a look at your tracking information to double check for any shipping delays. If you do not identify any shipping delays, please reach out to shopsupport@outsider.com